On-Site Services
Our Diagnostic Center
If you are the proud owner of an e-bike, you can always rely on our on-site services. We are happy to be there for you.
As a trained diagnosis center, we not only have the necessary equipment for reading out the data on site, but also employees who, through further training, can demonstrate the necessary skills for error diagnosis and the subsequent resolution of problems.
Using diagnostic software, we can - similar to modern automobiles - read out stored error codes from the error memory. The report provides information about the number and duration of the charging cycles, the remaining battery capacity, the performance, etc. In this way, the cause of the problem can be determined professionally, and we can react quickly to order spare parts or in the event of a motor replacement when needed.